Privacy Policy

PRIVACY STATEMENT
Skylight Aromas ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and store your information when you visit our website, interact with us, or purchase our products.

SECTION 1 - INFORMATION WE COLLECT
When you make a purchase or browse our website, we may collect the following information:

  • Personal Details: Name, address, email address, and phone number provided during purchases or account registration.

  • Payment Information: Payment details provided during checkout are processed securely by Stripe, our payment gateway provider.

  • Browsing Data: IP address, browser type, operating system, and browsing behaviour collected via cookies and similar technologies to improve your website experience.

We may also collect your email address with your consent to send newsletters, updates, and promotional offers.

SECTION 2 - CONSENT

How is consent obtained?

  • By providing personal information during a purchase, signing up for an account, or subscribing to our newsletter, you consent to us collecting and using it for these purposes.

  • For secondary uses (e.g., marketing), we will ask for your explicit consent or offer an opt-out option.

How can consent be withdrawn?
You can withdraw consent anytime by contacting us at info@skylightaromas.com.au

SECTION 3 - DISCLOSURE OF INFORMATION
We may disclose your personal information:

  • If required by law.

  • If you violate our Terms of Service.

  • To trusted third-party service providers necessary to deliver our services (e.g., payment gateways and shipping providers).

SECTION 4 - THIRD-PARTY SERVICES

Our website is hosted on Squarespace, which provides the platform for our e-commerce store. Payment processing is handled by Stripe.

Squarespace:
Your data may be stored through Squarespace’s secure storage, databases, and general applications. For more details, review Squarespace’s Privacy Policy.

Stripe:
When you make a purchase, Stripe processes your payment securely. Payment information is encrypted and handled according to PCI-DSS standards. Stripe’s privacy policy can be found here.

Links: Our site may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy statements.

SECTION 5 - SECURITY
We implement industry best practices to secure your information, including Secure Socket Layer (SSL) encryption and adherence to PCI-DSS standards for payment data. However, no method of transmission or storage is 100% secure.

Payment information provided at checkout is processed securely by Stripe, which uses AES-256 encryption and complies with PCI-DSS standards.

SECTION 6 - COOKIES

Cookies are used to enhance your browsing experience and collect data on website usage. Examples include:

  • Session Cookies: Track user sessions.

  • Cart Cookies: Store shopping cart contents.

  • Analytics Cookies: Monitor website performance.

You can manage cookies through your browser settings.

SECTION 7 - AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your jurisdiction or have the consent of a parent or guardian.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We may update this policy occasionally. Changes will take effect upon posting on our website. Material changes will be notified prominently.

QUESTIONS AND CONTACT INFORMATION
If you have questions, wish to access, amend, or delete your personal information, or register a complaint, contact us at:
Email: info@skylightaromas.com.au